Workers' Compensation

Clinical insight for every decision on a complex claim

Physician-grade clinical insight on every complex claim: treatment appropriateness, recovery barriers, future cost, and exposure. For carriers, TPAs, managed care organizations, and self-insured employers, turning the medical record into decisions on reserves, intervention, and spend before costs escalate.

Carriers & TPAsManaged Care OrganizationsSelf-Insured Employers
app.secondlookhealth.ai
Clinical SummaryRisk & RTWTimelineWork-list
Return-to-work risk · claim #WC-4821
PT progress · week 6
Improving against goals
On track
Imaging · ordered week 7
Repeat MRI, possible over-utilization
Monitor
Specialist referral
14-day gap in care
At risk
HIPAA CompliantHIPAA Compliant
SOC 2SOC 2 Type II Certified
AIClosed-System AI
One engine

Every complex claim requires six clinical judgments

One engine answers all six, grounded in the record and the published literature. Whatever your team's workflow, it's covered here, no stitching together six point tools.

One engine · one source of truth · six judgments
1
Utilization ReviewMedical necessity & appropriateness
2
Nurse Case ManagementRisk flags & prioritized work-lists
3
IME / QMEChart prep & rebuttal support
4
Peer ReviewStandard-of-care assessment
5
LCP / MSAFuture-care & CMS-defensible set-asides
6
Clinical Bill ReviewCoding & necessity checks

99%

Accuracy, third-party validated

70–90%

Reduction in review time

$7–9

Returned per $1 on labor

500–20k+

Pages per case, routinely

The outcome

Faster claims resolution starts with better clinical insight

Reduced medical cost per claim

Proactive clinical management, not reactive claims processing. Identify over-utilization, delayed care, and treatment pattern anomalies before they drive cost.

Reduced external review spend

Claims that currently get sent for outside medical review can be resolved internally once the clinical narrative is clear and complete, cutting a major line of external spend.

Scale without added headcount

Growing caseloads don't require proportional staff increases when clinical synthesis is automated. Case managers spend time on patients, not charts.

Who we serve

Built for every buyer in the WC ecosystem

The same clinical engine, framed for the decisions your team owns.

Carriers & TPAs

Claims execs · adjusters · medical directors · incl. state funds

Translate the medical record into a clear clinical story your adjusters can act on in minutes: for accurate reserves and less adverse development.

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Managed Care Organizations

Clinical ops · NCM leadership · catastrophic

You already have the clinical staff. Give them an engine that reads every complex chart with physician-grade depth. Medical care drives roughly 60% of total claim cost, and it's decided on the record, defensible under outcome-based contracts, IME, peer review, and CMS scrutiny.

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Self-Insured Employers

Risk + benefits leaders

A done-for-you service. A certified MSA consultant delivers an independent second look at the MSAs and high-exposure claims driving your biggest losses. You don't operate the software, you get the finished work product.

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How we engage

Calibrated to your operation

Our clinical and product teams tune the platform to your case mix, review standards, and outputs before a single live case runs through it.

01

Scope

Map your workflow, case types, reviewers, and outputs.

02

Calibrate

Configure to your standard and benchmark against your team's review.

03

Validate

Your reviewers confirm quality side-by-side.

04

Integrate

Wire into claims systems and case management; configure routing.

05

Deploy

Go live with reporting cadence and escalation workflows finalized.

Tune our teams stay engaged, monitoring accuracy and tuning as your case mix evolves.
Use cases on this platform

From intake to settlement

Clinical intelligence at every stage of the claim

Reduced medical cost per claim. Earlier intervention on at-risk cases. Less external medical review spend. Available as SaaS or API.

Contact Our Team →