Workers' Compensation · Managed Care Organizations

Clinical depth for the cases that drive 80% of the cost

For outcome-based and catastrophic case management: read the chart like a medical director on every complex claim, with every conclusion cited to the source and the literature. You bring the clinical staff; SecondLook gives them the depth, at scale.

Clinical OpsNCM LeadershipCatastrophicOutcome-Based Programs
app.secondlookhealth.ai
Clinical review queue · NCM
Medical necessitysupported by the recordSupported
Utilizationrepeat imaging flaggedReview
Catastrophicescalation advisedEscalate
HIPAA CompliantHIPAA Compliant
SOC 2SOC 2 Type II Certified
AIClosed-System AI
The challenge

Depth and scale don’t usually coexist

Your nurses can go deep on a few charts or shallow on many, not both. The catastrophic and complex claims that drive most of your cost, and justify your contract, are the ones that most need physician-grade review, and the ones manual capacity reaches last.

What you get

Physician-grade depth on every chart

Your clinical team already knows what to do. The engine gives them the read to do it on every complex claim, not just the ones they can reach.

Depth at scale

Every complex chart read with physician-grade reasoning, not a nurse’s available minutes. No trade-off between depth and volume.

Prioritized NCM work-lists and risk flags

Your caseload ranked by clinical risk and exposure, so nurses spend their hours on the claims that move the number.

Defensible under outcome-based contracts

Conclusions grounded in the record and the literature, structured to survive adjuster review, IME, peer review, and CMS scrutiny.

Force-multiplied staff

Your clinical team spends its hours on judgment and intervention, not chart abstraction.

One engine

The six clinical judgments every complex claim requires

Utilization review, nurse case management, IME/QME, peer review, LCP/MSA, and clinical bill review. Six judgments, one engine, every conclusion cited to the record and the literature.

Utilization review

Medical necessity and appropriateness, assessed against standard of care.

Nurse case management

Risk flags and prioritized, clinically-ranked work-lists.

IME / QME

Chart prep, inconsistency flags, and rebuttal support.

Peer review

Standard-of-care assessment on the full record.

LCP / MSA

Future-care projection and CMS-defensible set-asides.

Clinical bill review

Coding and medical-necessity checks, by date and provider.

How it fits

Built around your clinical workflow

1

Receive

Charts ingested in any format, automatically.

2

Read

The full record synthesized, not sampled.

3

Assess

Necessity and standard of care evaluated.

4

Flag

Risk, over-utilization, and gaps surfaced.

5

Escalate

The right cases routed to the right nurse.

99%

Accuracy vs the customer’s own physicians

85 → 25

Minutes per case

6.5× / 22×

Operational / total-cost ROI

Related use cases

More from the same engine

Scale your clinical review without scaling headcount

Physician-grade depth on every complex claim, validated at the largest managed care platform in workers’ comp and in an IRB study at UC San Diego. Available as SaaS or API.

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