For Enterprise

Clinical Intelligence as a Service, calibrated to your operation

Enterprise clinical review doesn't work out of the box. Every operation has its own case mix, review standards, and output requirements — and generic AI isn't built to meet them. SecondLook combines our physician-built platform with a structured engagement in which our clinical and product teams calibrate, validate, and tune the system to your operation.

Talk to our team → See how it works

The approach

What makes this different from off-the-shelf AI

Clinical Intelligence as a Service is a structured engagement, not a software license. Three ways that changes what you get.

Physician-built

The AI was built and validated by practicing clinicians. It reads records the way your best reviewer would — not the way a generic LLM guesses.

Calibrated to you

We tune the platform to your case mix, review standards, and output formats before a single live case runs through it. Your deployment is not a copy of anyone else's.

Continuously tuned

Case mix shifts. Regulations change. Your team's standards mature. Our clinical and product teams stay engaged so the system stays aligned with your operation.

How it works

A structured engagement, built around your team

Every CIaaS engagement follows the same structure: Scope, Calibrate, Validate, Integrate, and Deploy — with continuous Tune throughout production.

Scope

Map your workflow

Understand case types, reviewers, outputs, and decisions to define configuration needs.

Calibrate

Configure to your standard

Process historical cases and benchmark AI output against your team's existing review.

Validate

Experts confirm quality

Your reviewers evaluate calibrated outputs side-by-side. Disagreements become feedback.

Integrate

Connect your systems

Wire into EHRs, claims systems, case management. Access controls and routing configured.

Deploy

Go live in production

Platform goes live with reporting cadence and escalation workflows finalized.

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Tune Our clinical and product teams monitor outputs, measure accuracy, and tune the system as your case mix evolves. Working sessions keep the platform aligned with your operation.

Built for enterprise

Security, compliance, and infrastructure enterprise buyers require

SecondLook meets the enterprise procurement bar before the first conversation — so your security, legal, and IT teams can move fast.

HIPAA Compliant

Full HIPAA compliance with business associate agreements executed at engagement start.

SOC 2 Type II Certified

Third-party audited security controls across data handling, access, and operational integrity.

Closed-System AI

Your case data stays within SecondLook's secure environment. No training on your records. No cross-tenant leakage.

For your operation

Specialized for how your sector works

The same physician-built platform, calibrated for the way your teams already operate.

Workers' Compensation

Flag at-risk injured workers before costs escalate

For carriers, TPAs, and managed care organizations. Calibrated to your treatment review standards and the specific signals your clinical team acts on.

Explore Workers' Comp

Hospitals & Health Systems

Physician-grade clinical intelligence at the scale of your quality program

For health systems, quality leaders, and patient safety officers. Calibrated to your quality metrics, incident-review workflow, and reporting requirements.

Explore Hospital Systems

Medical Malpractice Insurance

Understand the clinical story in minutes, not days

For med mal carriers, risk management teams, and defense counsel. Compress chart review across your claims portfolio with physician-grade clinical synthesis.

Explore Med Mal Insurance

Ready to see what CIaaS looks like for your operation?

A 30-minute working session with our clinical and product teams is the fastest way to scope a POC. We'll map your workflow, identify the clinical outputs that matter most, and propose a four-week POC structure.

Book a working session →