Claims professionals are not clinicians. SecondLook translates every complex medical record into a clear clinical story your adjusters and medical directors can act on in minutes, so reserves are accurate and adverse development stops surprising you.
HIPAA Compliant
SOC 2 Type II CertifiedMedical drives most of the cost on a complex claim, and it's decided in records no adjuster has time to read. So reserves lag the clinical reality, compensability calls get made on an incomplete picture, and cycle times stretch, while the claims that develop adversely were knowable all along.
The capability set behind every complex claim, framed for the decisions your adjusters and medical directors own.
Rapid clinical comprehension for non-clinical staff: a clear read on severity, trajectory, and exposure the moment records arrive, so reserves reflect the clinical reality and adverse development stops surprising you.
Real-time flags on over-utilization, delayed care, and return-to-work risk, with the clinical reasoning your team needs to act before costs escalate.
Claims you currently send out for medical review at roughly $443 an hour resolve internally once the clinical narrative is clear, cutting a major line of spend.
Contradictions, undisclosed history, and treatment that doesn’t fit the mechanism of injury surfaced automatically, each tied to its exact source page.
Records read and structured the moment they land.
Claims scored by clinical risk and exposure.
Severity and trajectory inform accurate reserves.
Red flags and return-to-work tracked over time.
Cleaner narratives speed settlement.
Accurate reserves, earlier intervention, and less external review spend, delivered as SaaS or API straight into your claims system.
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